Customer Survey

1) Overall, how satisfied were you with the salesperson?

2) Did you have any special requests? Is so, how satisfied were you with the arrangements made?

3) Did we pack your boxes? If so, please rate how satisfied you were with the packing.

4) How would you rate the arrival time of the driver and crew based on the promises made for loading day?

5) How would you rate the care and attention shown by the driver for your goods?

6) How would you rate the care and attention shown by the driver's crew while loading your goods?

7) How satisfied were you with the loading overall?

8) How would you rate the arrival time of the driver and crew based on the promises made for delivery day?

9) How would you rate the care and attention shown by the driver during the unloading of your goods?

10) Please rate the level of care and attention shown by the driver's crew during the unloading of your goods.

11) How satisfied were you with the unloading process overall?

12) How satisfied were you with our communications throughout the move?

13) Were you advised at least 24 hours prior to delivery to let you know when your shipment would be delivered?

14) How likely is it that you would recommend Household Movers and Shippers Limited to a friend, colleague or family member?

How was your move?